Privacy policy
This policy explains how personal data is processed when you use ORPHIL and the ORPHIL Client Portal.
Controller
VID Design | Hotel Marketing & Webdesign
Owner: Rabie Haggui
Hardtstraße 85
73525 Schwäbisch Gmünd
Germany
service@orphil.de
Website access
When you visit the website, technical data required to deliver and protect the service may be processed. This includes IP address, date and time, requested page, browser information and security logs. The legal basis is our legitimate interest in operating a secure and reliable website (Art. 6(1)(f) GDPR).
Contact and enquiries
If you contact us by email or use the enquiry form, we process the data you provide to respond to your request and, where applicable, to initiate or perform a contract. The legal basis is Art. 6(1)(b) GDPR or our legitimate interest in responding to enquiries (Art. 6(1)(f) GDPR).
Client portal
For portal users, we process account and login data, contact details, commercial opportunity data, decisions and portal activity where necessary to provide the agreed service. The legal basis is Art. 6(1)(b) GDPR and, where applicable, Art. 6(1)(f) GDPR.
Service providers
We use technical service providers for hosting, authentication, storage and business email. They process personal data only as required to provide these services and, where applicable, under a data processing agreement.
Cookies
We use technically necessary cookies and similar technologies for security, login sessions and language settings. We do not currently use advertising or audience-measurement cookies.
Retention
We retain personal data only for as long as necessary for the stated purposes, unless statutory retention obligations require longer storage.
Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw consent at any time with future effect and lodge a complaint with a data protection supervisory authority.
Updates
We may update this policy when our processing activities or legal requirements change. The current version is published on this page.